No On-Site Promise. A Design You Can Install.
We handle remote diagnosis, survey guidance, system design and commissioning support; on-site work is carried out by the customer or a local installer.
Quick Answer
Remote support fits projects where a local installer is available but coverage design and commissioning experience are missing. We assess the signal conditions, then provide a system diagram, equipment list and commissioning notes. We do not install on site or replace local regulatory approval.
From site data to an installable system diagram
The value is in design and commissioning, not in replacing construction. Clear boundaries make projects move faster.
Remote diagnosis
Review outdoor and indoor RSRP, band, operator, building materials and photos to identify whether the site is case A, B or C.
Survey guidance
Tell the local team where to measure, what to photograph and how to record the donor position and cable route.
System design
Host class, antenna count, splitter/coupler layout and a system diagram based on the floor plan and site data.
Commissioning support
Remote guidance on gain, isolation, antenna adjustment and troubleshooting during commissioning.
Acceptance support
Help define the coverage test points and review the results against the agreed scope.
Outside the scope
No replacement for a physical survey, no on-site construction, no local type approval, and no coverage guarantee where no usable donor signal exists.
Five steps from site data to handover
- 01
Submit data
Outdoor/indoor RSRP, operator, site type, photos or floor plan.
- 02
First review
We classify the site as A, B or C and list missing measurements.
- 03
Survey guidance
Local team measures the donor position and records the cable route.
- 04
Design pack
Host, antennas, splitters, system diagram and installation notes.
- 05
Commissioning
Remote help with gain, isolation, coverage test points and handover.
If there is no local installer, tell us early. We can clarify the construction scope, installation conditions and acceptance method, but on-site work is not included by default.
What you will receive
- A written first assessment with the site classified as A, B or C
- A recommended host class and antenna count
- A system diagram and Bill of Materials
- Antenna placement and cable routing notes
- Commissioning checkpoints and acceptance test points
Book a remote diagnosis
Share the site conditions and we will reply with a preliminary assessment and the measurements still needed.
Frequently Asked Questions
If your project needs local installation, submit the site data first and we will explain the collaboration model after the initial review.
Do you install the system on site?
No. We provide remote diagnosis, survey guidance, system design and commissioning support. Installation is carried out by the customer or a local installer. This keeps the scope clear and avoids promising on-site work we cannot deliver.
What can remote support not do?
It cannot replace a physical site survey, confirm local type approval for you, or guarantee coverage where no usable donor signal exists. Those items need local measurements, local regulatory checks and an honest alternative path.
What do you need for a first review?
Outdoor RSRP at the proposed donor position, indoor RSRP in the worst area, country/operator, site type, area/floors, wall or roof material, and a floor plan or photos. If some data is missing, we will list what to measure next.